Enterprise

Car Rental Frequently Asked Questions

Have a question about car rental? Browse the topics below or click on one of the questions to find an answer and get on the road! For quick tips on car rental, check out our car rental guide.

Renter Requirements

Find answers to popular questions about what you need to rent a car.

 

Deposits and Payments

Can you rent a car without a credit card? Is a deposit required? We have all those answers – and more.

 

Renting After an Accident

Let us help with the hassle. Learn how we can help you with a rental while your car is in the shop.

 

Reservations

Whether you’re making, modifying or cancelling a reservation, we can help you navigate the process.

 

General

Learn more about how to rent a car, what you need to rent a car and how to pick up and return your vehicle.

 

Military

We’re proud to show our commitment to United States military members and veterans by offering discounts on our services.

 

Products

From GPS to child car seats, we have answers you need on products you want for your next trip. 

 

Insurance and Protections

Read through the different car rental insurance and protection product options we have available for your car rental.

 

Citations and Tolls

Find answers to questions around citations, tolls, toll lanes and how to request rental receipts.

 

Enterprise Plus

With Enterprise Plus®, the more you rent, the more rewards you earn. Learn more about our loyalty program benefits. 

 

Exotic Car Rental

Read more information about our selection of high-end sports cars, sedans and SUVs from world-class brands.

 

Subscribe with Enterprise

Subscribe with Enterprise gives you access to a variety of vehicles at one monthly price, including insurance and maintenance. See how. 

 

Enterprise App

Download Our App

Our iOS and Android apps make it easier than ever to manage reservations on the go.

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Meet the Fleet

Find the perfect vehicle for a quick visit or an adventurous road trip. 

View Vehicles
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Car Rental Locations

Get your trip started by finding an airport or branch location near you. 

View Locations