Harstad Evenes Airport (EVE) Car Rental

Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.                   

Please note for afterhours reservations (pick-ups outside 8am-8pm Mon-Fri, 10am-2pm Sat or 10am-8pm Sun) this location is unmanned and it is therefore vital that your rental agreement is signed, and all payment authorizations are completed prior to arrival. Please complete your check-in process via the link you will receive in your pre-check-in email 48 hours prior to pick up. All information is required including full name, home address, phone number, email address, driving license information and credit card details. Please note for rentals outside normal operating hours, your booking is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
For afterhours reservations, you will receive a link from our vendor partner Sharebox which will prompt you for driving license information, including a picture of the front and back of the driving license document. Once submitted, you will receive a location ID to retrieve your rental keys.

Arrival:
Once in arrivals hall, you will find our rental office located to the left next to the baggage claim.
At the end you will find our office. Walk past our office to the lounge area and our key box is attached on the wall.
Please follow the instructions emailed prior to arrival or stated on the key box to get your key.
WiFi/data is needed to access the rental key for after hours reservations. If you cannot access WiFi/data, have any issues, or need assistance, please contact our 24-hour helpline who will assist you.
When you have collected your key, proceed by walking to the exit.
Once outside, turn right and go to the end of the terminal building, cross the road and the rental parking P10 will be on your right.
Your vehicle will be parked at a branded Alamo/Enterprise/National stall.
Your vehicle has been checked for damages and if any, they will be marked on your rental agreement which you will receive via email. Please take time to walk-around your vehicle before leaving the parking garage, if you notice a new damage take a picture/video with time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
To exit the parking area, follow the signs for ‘Exit’

Return:
Follow the signs to P10. Entering the parking area, park your vehicle at an available stall marked for Alamo/Enterprise/National. If the parking is full, please park your vehicle at the gravel area next to our parking area.
To drop of your key, please use our drop box in the terminal building. Once inside the terminal building, turn left and our office will be in the end. Walk past our office to the lounge area and our key box is attached on the wall.
Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If any issues or assistance needed, please contact our 24-hour helpline who will assist you.
The final invoice will be sent to your email within 72 hours.
Important information: To provide convenience to travellers we provide 24/7 returns. Please note, outside business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.

Minimum age for renting from Enterprise Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.                                              

Vehicles can be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom only. Ferry crossings with the vehicle are permitted. A cross-border fee of 250.00 NOK per day applies. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge of 10000.00 NOK.

Currently not offered in Norway.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category.

Collision Damage Waiver And Theft Protection (CDWTP) is an optional coverage that reduces the renter’s liability in case of damage to and/or theft of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
The standard deductible is 10,000 NOK for all vehicle categories and covers the following:
- Third Party Liability
- Damage/Collision Waiver
- Theft Cover

If you wish to lower your excess further, you can purchase Super Collision Damage Waiver and lower the excess to 3000 NOK.

Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

All major credit cards, issued by either American Express, Visa and Mastercard, are accepted. All cards presented must be in the renter's name. Debit cards, Prepaid cards, cash, and checks are not accepted. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 3000 NOK for all car categories.

Roadside Protection (RAP) is an optional coverage available for selection by the renter. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as tire punctures, running out of fuel and lockouts. RAP does not cover self-inflicted situations such as misfuelling and does not eliminate the customer's deductible in the event of damage or theft, regardless of which protection you choose at the time of pick-up. RAP is mandatory for all customer's taking the vehicle out of the country. You must adhere to all rental terms and conditions to receive the benefit of RAP.

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.

Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.

All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.

Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Outside of normal branch operating hours (8am-8pm Mon-Fri, 10am-2pm Sat and 10am-8pm Sun) this station is unmanned and for afterhours reservations it is vital that your rental agreement is signed, and all payment authorizations are completed prior to arrival. Therefore, please complete your check-in process via the link you will receive in your pre-check-in email 48 hours prior to pick up. All information is required including full name, home address, phone number, email address, driving license information and credit card details. Please note for rentals outside normal operating hours, your booking is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
For afterhours reservations, you will receive a link from our vendor partner Sharebox which will prompt you for driving license information, including a picture of the front and back of the driving license document. Once submitted, you will receive a location ID to retrieve your rental keys.

Arrival:
Once in arrivals hall, you will find our rental office located to the left next to the baggage claim.
At the end you will find our office. Walk past our office to the lounge area and our key box is attached on the wall.
Please follow the instructions emailed prior to arrival or stated on the key box to get your key.
WiFi/data is needed to access the rental key for after hours reservations. If you cannot access WiFi/data, have any issues, or need assistance, please contact our 24-hour helpline who will assist you.
When you have collected your key, proceed by walking to the exit.
Once outside, turn right and go to the end of the terminal building, cross the road and the rental parking P10 will be on your right.
Your vehicle will be parked at a branded Alamo/Enterprise/National stall.
Your vehicle has been checked for damages and if any, they will be marked on your rental agreement which you will receive via email. Please take time to walk-around your vehicle before leaving the parking garage, if you notice a new damage take a picture/video with time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
To exit the parking area, follow the signs for ‘Exit’

Return:
Follow the signs to P10. Entering the parking area, park your vehicle at an available stall marked for Alamo/Enterprise/National. If the parking is full, please park your vehicle at the gravel area next to our parking area.
To drop of your key, please use our drop box in the terminal building. Once inside the terminal building, turn left and our office will be in the end. Walk past our office to the lounge area and our key box is attached on the wall.
Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If any issues or assistance needed, please contact our 24-hour helpline who will assist you.
The final invoice will be sent to your email within 72 hours.
Important information: To provide convenience to travellers we provide 24/7 returns. Please note, outside business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.